Privacy Policy

Data Privacy and Security Policy

We at PHD Solutions put the highest priority on the security and privacy of the personal data of our clients, employees and suppliers, as well as of the people who contact us, who visit our Web site, or who, for any reason, share their personal data with us.

This Data Privacy and Security Policy for visitors of our Web site is part of our compliance measures process under both PIPEDA and the European General Data Protection Regulation (“GDPR”). The aim of this Policy is to outline why we collect personal data, when, and what we do with it. It also explains how you can access your personal data and have it corrected, if need be.

Please note that this Policy is subject to modifications and additions at any time to follow regulatory or technological developments, to clarify it or to strengthen your protection.

What Is Personal Data?

Personal data includes any information, of any type, relating directly or indirectly to an identified or identifiable physical person.

Personal data can include:

  • Your contact details (name, email address, telephone number, etc.) when provided by you in order for us to respond to you.
  • Your browsing preferences on our site, for example cookie settings or language selection.
  • Information provided by you on your occupation, for example your job title or the name of your company.
  • Technical information related to your Internet connection (Internet protocol address, IP) and to the settings of the device you use to browse our Web site (operating system, display resolution, browser, etc.).
  • Information on your browsing path through our Web site (pages viewed, time spent on each page, links followed, etc.) and your interaction with some of its features, like data forms.
  • Any comments you post on our blog or social networks like Facebook and LinkedIn.
  • Any communication you may have through our Web site with our sales, customer relations, human resources or other teams.

We do not store any data relating to your private life, like date of birth, age, personal interests, political or religious affiliations, etc., as there is no reason to do so. PHD Solutions only stores data relevant to a business-to-business relationship, in full compliance with regulations.

We do not use geolocation tools. However, your IP address can allow anyone who knows it to geographically pinpoint your connection location. You can keep this information confidential by using a proxy server (for example, the free VPN provided by the Opera browser).

How We Handle Personal Data

We store personal data when you interact with our Web site, for example when you fill out a form or apply for a position.

We may also collect personal information when you click on our messages and advertisements on thirdparty sites like Google Search, LinkedIn and Facebook.

Responsible Entity

The entity responsible for the handling of your data is the following:

PHD Solutions Inc.,
435 Enfield Road, Burlington, ON, L7T 2X5
Tel. 905.963.8767

Purpose of Data Collection

We can collect and process personal information for the following purposes:

  • To enhance our Web site and services, for example through the use of cookies.

  • To respond to your queries, for example when you sign up for our newsletter, when you send a message to our sales representatives, when you apply for a position at PHD Solutions, when you request a White Paper, etc.

Data Recipient

PHD Solutions is the recipient of your personal data and, as such, pledges not to trade it or share it. Your data may flow through, or be hosted by, IT subcontractors, for example, a company that manages our client relations system, or statistical services companies. These companies all comply with the same regulations as PHD Solutions. We disclose the name and the privacy policies of these companies. PHD Solutions monitors the full compliance of its suppliers and partners with the highest standards of data privacy, use and protection.

Data Storage

The data PHD Solutions collects is not stored indefinitely. Rather, it is kept for a predetermined length of time depending on its purpose and according to regulatory requirements, in compliance with PIPEDA and the GDPR, among other regulations

Right to Access, Communicate and Correct Data

You have the right to access all the personal data about you that we have stored. In order to ensure security and privacy, we may ask you to provide proof of identity before releasing this information.

You own the personal data relating to you. At any time, you may request that it be corrected, updated or permanently deleted. Permanent deletion of personal data is done to avoid its use for marketing purposes by PHD Solutions, or for any other legitimate purpose. However, data pertaining to contracts between PHD Solutions and its clients or suppliers cannot be deleted.

For any enquiry relating to your personal data, or to exercise your rights, please contact our Data Protection Officer, whose contact details can be found at the bottom of this page

Transfer to a Non-European Union Country (GDPR)

If you access or use the services of PHD Solutions, which is a Canadian company, or provide us with personal information, it may be transferred, processed, or stored on servers or databases located outside the European Union, such as in Canada, the United States or the United Kingdom. We ensure that these countries, territories, or jurisdictions have laws or regulations that provide an adequate level of protection for personal data.

Transfer out of Quebec (QL 2021, chapter 25)

If you access or use PHD Solutions’ services or provide us with your information, including personal data, it may be transferred, processed or stored on servers or databases located outside the Quebec province, such as in other Canadian provinces. We ensure that these jurisdictions have laws or regulations that provide an adequate level of protection for personal data.

Data Security

PHD Solutions takes every technical and organizational measure necessary to ensure the security and privacy of the personal data you provide us with. We apply IT security best practices at every level to avoid any risk of loss, distortion, deterioration, or misuse of data stored on our systems. Any staff authorized to access your data has received training on personal data privacy and protection.

Visiting Our Web Site

You can visit our Web site without providing personal data other than your IP address (which is unavoidable due to the nature of the Internet). You will never be compelled to provide us with any personal information.

Cookies on Our Web Site

We use cookies to enhance the features and user-friendliness of our Web site, and to better understand how our site is used by visitors. You can change your cookie settings using the banner that appears during your first visit on our Web site, and at any time thereafter by clicking on “Cookies Settings” at the bottom of every page of our site.

Cookies do not allow you to be personally identified, but if you have previously contacted us and given us your identity (through a form, for example), then our client relation management system can correlate some cookies with your personal data.

Essential Cookies

_ga, _gid These cookies are used by Google Universal Analytics, Google’s statistical analysis service. They are used to identify individual users by assigning a unique, randomly generated number as a client identifier.

_gat This cookie is used by Google Universal Analytics, Google’s statistical analysis service. It is used to reduce the number of queries, which limits data collection on very busy Web sites. It expires after 10 minutes.

Data Protection Officer

Should you have any questions or require further information on the way that PHD Solutions protects your data, or suggestions to enhance our Data Privacy and Security Policy, please do not hesitate to contact our Data Protection Officer:

Laura van Houwelingen
PHD Solutions Inc.,
435 Enfield Road, Burlington, ON, L7T 2X5
Tel. 905.963.8767